שאלות ותשובות
Click the item you wish to purchase, choose your size and length ( if needed ), and click the 'ADD TO CART' button. From there, click the 'CHECK OUT' button and choose a shipping and a payment method. We will update you by the email address you entered at the checkout message, or via our Facebook / Instagram / WhatsApp when it is packed and shipped to you.
No, there is no need for any registration, any purchase can be made on the site as a visitor. The information you enter at the checkout page is used to deliver your package and the invoice. If you would like to receive notifications with our most valuable offers and be updated about new collections and hot sales before everyone else, you can subscribe to our newsletter (don't worry, promise not to fill your mailbox).
If your order has been received, you will be redirected to 'Thank You' page and will receive a confirmation email. The email will contain all the details of the transaction. You can also contact us via website chat / email / Instagram / Facebook / Whatsapp or the Contact Us page.
Once your order is packed and shipped, we will update you on the tracking code by email / Facebook / Instagram / WhatsApp so you can track it and stay up to date at any time. This tracking code is used to track the package at any given moment. To use it, enter it on the website of your country's national postal company and you will receive the relevant information.
To cancel an order, contact us via Instagram / Facebook / Whatsapp. If the product has not been shipped shipped, you will be refunded using the same payment method when purchasing. If the product has been shipped, it must be sent back up to 48 hours after receiving the product. Once the product arrives back to us and checked for no defect flaws, you will be refunded using the same payment method when purchasing.